Vuma Reach

Your life online

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Want access to unlimited internet?

Our Vuma Fibre Reach Packages

R399pm

20Mbps Down | 10Mbps Up

Available on Monthly Recurring
or 28 Day Access

  • Free installation
  • Free activation
  • Free wireless device
  • No contracts
  • Prepaid access
  • 24/7 Customer support

R529pm

40Mbps Down | 10Mbps Up

Available on Monthly Recurring
or 28 Day Access

  • Free installation
  • Free activation
  • Free wireless device
  • No contracts
  • Prepaid access
  • 24/7 Customer support

Keep your entire home connected

You can connect up to 10 devices at the same time, so your entire family can enjoy fast internet.

Unlimited data that doesn’t run out

No need to constantly top up when you run out of data. Stay connected all month long and continue browsing, streaming or downloading

No contracts

We don’t want to keep you tied down. Vuma Reach allows your to connect with via a prepaid option. No need for monthly contracts

Faster speeds

Watch or stream your favorite shows with a faster and more reliable connection

Free Set Up

No costs for activation, installation or router. We get you u[ and running in 14 day, without any hidden cost

24/7 Customer Support

Our customer support is now available all day every day! Just call us on 086 110 400 or send an email to support@sadv.co.za

Vuma Reach Fibre FAQs

Vuma Reach Fibre provides fast, reliable, unlimited internet access in areas that previously never had fibre access, at an affordable price. Get unlimited access to the internet for WhatsApp calling, streaming, gaming, online learning, working from home and so much more

Vuma Reach Fibre offers great value for your money. From only R399 you get unlimited internet access for the whole month. With a fibre connection you are assured of a strong, reliable connection which works all day long where you can connect up to 10 wifi devices at the same time.
What does it cost?
You have the choice of two packages to suit all needs:
1. For only R399 pm you get a dedicated 20 Mbps download, 10 Mbps upload line. This is great for most families who want to stream and work from home.
2. For only R549 pm you get a dedicated 40 Mbps download, 10 Mbps upload line. This is even better when you have many users wanting to be online all at the same time.
Payment can be made once every 28 days using EasyPay on a month to month basis. Alternatively load your debit or credit card details and you will then have an always on connection where your card is debited every month automatically through Payfast.

Installation, activation and the use of the wifi router (ONT) are all free

Once your first payment has been made, installation can take up to 14 days. A Vuma representative will contact you to make an appointment for the installation. Physical installation at your property can take between 2 – 4 hours depending on the set up of your property.

To get connected to Vuma Reach Fibre, follow these easy steps:

  1. Go to www.sadv.co.za/reach.
  2. Enter the address where you want the service installed to check if there is coverage in the area.
  3. Choose the package and your preferred payment option.
  4. Upload your ID document for RICA purposes.
  5. Confirm your purchase and make your payment.

Once payment has been made, Vuma will contact you to arrange for your installation and activation.

Vuma is continuously working on extending their Vuma Reach Fibre coverage areas. Should you currently not have coverage in your area, simply enter your address here: and one of our sales agents will contact you as soon as your area is ready for Vuma Reach Fibre.

 

With Vuma Reach Fibre you are not locked into long term contracts so you can easily change your internet service provider. To change to SADV, go to myaccount.sadv.co.za, and place your order. Alternatively, contact us at 086 110 4000 and we will help get you connected as fast as possible

After installation of Vuma Reach Fibre has been completed you will be sent an SMS with your WiFi name and password. To connect to the Internet, simply open your device’s WiFi settings select the Vuma Reach WiFi network name and enter your password to connect. You can setup up to 10 devices this way.

 

Tip – remember to keep this wifi name and password safe to prevent unauthorised access to your internet connection.

If you sign up for the monthly recurring package, payment is made monthly via your credit or debit card automatically.

If you sign up for the 28 day access package, payment can be made by taking the EasyPay Reference number that is given to you on signup to any selected EasyPay outlet or by using the EasyPay App. You can also use Payfast to make payment on the 28 day once off package.

28 Day once off subscription

Subscribe by purchasing a voucher after every 28 days, via the EasyPay or Payfast payment method. You’ll be sent a reminder to renew your subscription a few days before your 28-day subscription runs out. When you renew your 28-day subscription, it can take up to 24 hours to activate. You can load up to 6 vouchers at one time, and once your 28-day subscription expires, your next voucher will automatically be activated.

Monthly recurring subscription

If you select the monthly recurring subscription, you don’t have to manually renew your subscription when it expires. The fee will be automatically deducted from your credit or debit card, using the PayFast payment method provided that there are sufficient funds in your card.

You can move from the monthly recurring to the 28-day package at any time. You will be charged a pro rata fee when you change your package. If you want to move from the 28-day to the monthly recurring, you have to wait for your 28-day package to end before you can migrate to the monthly recurring package. To update your payment plan, go to myaccount.sadv.co.za

You can only cancel your 28-day package once your subscription has expired.

If you have a monthly recurring package, you need to give SADV two weeks’ notice to cancel your package.

Retreive your Wi-Fi password via the SADV My Account application, under accounts and services. Here you will be able to change the password should you want to. The Wifi name cannot be changed.

You are not able to move your Vuma Reach Fibre. If you are moving to a location where there is coverage simply apply for the service at your new place.

Here are some steps you can take:

  • Make sure the ONT is powered on and the lights are green.
  • Ensure that you are using the correct Wi-Fi username and password when accessing your service.
  • Note that you can only connect up to 10 devices, simultaneously to Vuma Reach Fibre.
  • Check that you are not too far away from the ONT and that you have good wifi signal strength.
  • Check to see if you have paid your access for the month. If not, purchase access and try again.
  • If all else fails, you can reach us at any time to help you restore your Vuma Reach Fibre service.

You can run a speed test on our My Account Application. Simply log in and click on Help > Speed Test.  Ensure that you are close enough to the ONT and that there are not too many users online. Should all 10 devices be busy streaming large amounts od data, the download speeds will be affected.

Do you want to know more about our new Vuma Reach Fibre offering? Complete the below form and one of our Customer Care agents will contact you
Want to know more about our Vuma Reach Unlimited Internet?
Leave your details and one of our agents will contact you